Free returns on orders for orders of 2 meters or less that were purchased at full price. Over that, we'll still take back the meters, but you will need to pay the return shipping. Accessories must be sent back on your own, unless being sent back with your meter.
NO Returns on International Orders!
NO Returns on orders over $2000! Please understand, we are a small business, and we can't take very large orders back (unless it was an error on our part or the product itself)
To make a return, you need to fill out the form here or email us for return instructions.
30 Day return policy from orders shipping in the US from the purchase date. If you choose to use your own return method, please ship your items via a trackable and insured method to the address we'll email to you with an RA#.
90 Day Extended Holiday Return Policy. Items must be in brand new selling condition to be eligible.
All returns will be refunded to the method used for purchase. All returns must be in new condition, and include all items you received in your original order. Returns processing takes about a day post receipt. Shipping fees are not refundable, unless we made an error in order processing.
Domestic orders placed our website under $2000 are Free, meaning we can send you a return label, if it is within 30 days.